|
此文章由 Tictac999 原创或转贴,不代表本站立场和观点,版权归 oursteps.com.au 和作者 Tictac999 所有!转贴必须注明作者、出处和本声明,并保持内容完整
Formal Complaints
How do I contact Channel 7 about a TV Show?
Enquiries/feedback on Seven TV programming
Formal Complaints
Telephone comments and email comments will be passed on to appropriate network staff, but are not dealt with under the Seven Network's formal complaints handling procedures.
If you wish to lodge a formal complaint in relation to something you have seen or heard on the Seven Network you must send a letter or fax to Seven, or electronic form via the Free TV website ( http://www.freetv.com.au/ - as of March 1, 2010) within 30 days of the relevant broadcast.
If your complaint relates to a matter covered by the Commercial Television Industry Code of Practice, the network is required to investigate your complaint and provide you with a substantive written response within 30 working days.
A copy of the Commercial Television Industry Code of Practice can be obtained from Free TV Australia at http://www.freetv.com.au/
Formal complaints can be sent by mail to:
The Complaints Officer
PO BOX 777
PYRMONT NSW 2009
or by fax to:
(02) 8777 7180
or via electronic form found on the Free TV website (from March 1, 2010):
http://www.freetv.com.au
Your complaint should include the following information:
• The date, time and location of the broadcast;
• The name of the program;
• Reason for your concern;
• Your name and address |
|