|
此文章由 kevinfeng86 原创或转贴,不代表本站立场和观点,版权归 oursteps.com.au 和作者 kevinfeng86 所有!转贴必须注明作者、出处和本声明,并保持内容完整
http://bbs.d.163.com/thread-172776507-1-4.html
比较复杂,好像澳洲的玩家有2个汇率计算。现在BN account 是USD, 但是付款upgrade 到ROS是AUD算,然后就说没有足够的金额在你的BN balance 里。
------------------下面是客服给的解决方案(11楼是另外个玩家的客服答复)--------------------
This is the latest response from Customer Support:
Hi there! Game Master Xuvrendi here!
Thank you for contacting us today regarding your pre-order of Reaper of Souls. I am super excited for this game and I am really happy to hear that you are, too! I took a look at your balance to make sure everything was fine, and you do indeed have enough to purchase the game. However, it appears that there's some hiccough in the system right now that makes it so only North American battle.net accounts can pre-order using battle.net balance.
Fortunately, there's something we can do. You will need to contact us via our live support channels, but we can pre-order the game for you, using your battle.net balance. Head on over to battle.net/support at your earliest convenience and select the 'get help' button on the right hand side. You can talk to us on the phone or via web chat, per your preference!
If you have any additional questions or concerns, feel free to respond to this ticket by hitting "I still have a problem" or poke us on our support site at battle.net/support!
Sincerely,
Game Master Xuvrendi
Blizzard Entertainment |
|