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本帖最后由 cctang 于 2016-9-6 22:15 编辑
backbill (catch up bill)只能追溯到9个月,9个月以外的他们没有权利追溯的。就算是这九个月的单,你也可以要求分期付。你如果不满意费用的话直接投诉到EWON啦。 1k3估计不是5年的费用。
http://www.ewon.com.au/ewon/asse ... heets/HighBills.pdf
Catch up bill
You may be sent a backbill or ‘catch up bill’ if an error was identi ed in your previous bill. This may have happened because:
• yourusagewasunderestimated
• yourmeterwasreadincorrectly
• yourbillwascalculatedincorrectly.
However, a retailer can only recover charges for 9 months prior to advising you that you were undercharged.
If you receive a backbill due to undercharging, you can ask the retailer for an equal amount of time to pay the backbill.
If you don’t allow access to the meter and you receive a catch up bill, there is no limit on the length of time the retailer can backbill you. |
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