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商家說看了我們論壇的討論，給了以下一個聲明，讓我代貼下給大家看，估計他們有員工是中國人
Dear all, Thank you very much for your purchases and taking part in this group buy. There has been some miscommunication between our company and your forum.
In regards to some issues that have been brought up-
1. 100% Australian Stock means that all item are located in our warehouse in Tullamarine Melbourne. The items are NOT dropped shipped from overseas as is the case with some of our competitors.
2. You have a 100% AUSTRALIAN warranty that is handled by us in Melbourne. All you need to do is send it back to us and we will cover the cost back to you.
3. You did not pay for the free gift, it was a token of our appreciation to say thank you for purchasing from us. In the past we have never advertised the free gift but gave it anyway. We could accept a REQUEST for which free gift you receive however, it was dependant on stock levels. Some of the customers received what they requested however some did not.
4. In every DR500 box we put in a little slip stating that the Manual was on the Micro SD card. The equipment and software are in ENGLISH, not korean.
We are sorry for any stress caused and for any misunderstanding and we hope this misunderstand has not tarnished our reputation because you have a great, close community. Thank you |
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【征文】说说小生意的那些事儿----咖啡店，其实就是这么简单===来自客人们的新年礼物 (2010-1-23) 魔头 
楼主:nova-kaka
发表于 2014-2-19 05:01
