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Travel Agents Must be Licensed
Individuals
If you intend operating a travel agency business of a type stipulated in the legislation as an individual you will need to hold a licence and collectively meet the licensing requirements.
Partnerships
If you intend operating a travel agency business of a type stipulated in the legislation in partnership, each of the partners needs to hold a licence and meet the licence requirements.
The Act requires a licensed travel agent carrying on business to ensure the place of business is managed and supervised by a suitably qualified person. This person must be nominated on the licence application.
Companies
If you intend operating the business through a company (body corporate), the company must apply for a licence.
The Act requires a licensed travel agent carrying on business to ensure the place of business is managed and supervised by a suitably qualified person. This person must be nominated on the licence application.
Qualifications/Experience
To manage the business of a travel agent, certain qualifications and/or experience are required. There are four categories of travel business, each one having a different level of qualification and/or experience.
Category 1 - International and domestic travel including air travel
five years experience in a category 1 travel business; or
two years experience in a category 1 travel business and completion of an approved training course
A travel agent holding a category 1 licence can also sell travel included in categories 2, 3 and 4.
Category 2 - International and domestic travel and accommodation (excluding air)
two years experience in a category 1 or category 2 travel business; or
completion of an approved training course.
Category 3 - Domestic travel including air
one years experience in either a category 1, 2 or 3 travel business; or
completion of an approved training course.
Category 4 - Any other travel and/or accommodation that does not fall under categories 1, 2 or 3
no qualifications or experience.
Approved Training Courses
The following are approved training courses conducted by colleges of Technical and Further Education Australia wide.
South Australia
Associate Diploma in Tourism Certificate in Travel Operations
Victoria
Certificate of Business Studies (Travel and Tourism)
Western Australia
Certificate in Travel Operations
New South Wales
Travel and Tourism Associate Diploma
Tasmania
Associate Diploma in Travel and Tourism
course 8 - 731 (formerly known as the Diploma in Travel and Tourism course 8 -785)
Queensland
Associate Diploma in Business - Travel and Tourism |
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