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HappyCat 已经消息我了 等后2位团员
最后一个就陪团长一起等吧 苦命的我 还要把东西寄回去
求安慰
晒晒亚马逊的官方说法吧
Hello,
I am very sorry that one of the package was not contained Pressure Washer and one missing.
We’ll happily replace this item at no cost to you. Because we can’t send individual items from a set we’ll send you a replacement order for the entire set.
I've placed a new order, #202-0945893-9203XXX, for the same item and it'll be sent as soon as possible to the same address:
XXXXX
Burwood, Vic 3125
Australia
Once you've received the replacement and checked that everything in the set is in an acceptable condition, please send back the remaining part of the set.
We'll let you know by e-mail when the order is sent out to confirm the date, contents and method of delivery.
To see the availability time and an estimate of the dispatch date of your replacement order, please visit Your Account on our home page:
www.amazon.co.uk/your-account
There'll be no additional charge for the replacement order.
Please note that, as set out in our returns policy, you need to return the original item to us within 30 days of the date of this e-mail. If you don't, we reserve the right to charge an amount equal to the price of your original order to the payment card you used for the order.
Please click on the following link to be brought to your personalised return label and follow the instructions provided:
www.amazon.co.uk/gp/orc/rml/DvmmnWPPRRMA
If you don't have a printer, make sure to enclose a copy of your packing slip or a note with your order number. Wrap the parcel securely and post it to us at the address shown on the label.
For your protection, we recommend that you use a recorded delivery service if the value of the item(s) is more than GBP 50.00.
Any postage charges that you incur for this return will be refunded to you. To track your recorded item, please use your carrier's online tracking service.
If you need to return an item to us in future, please visit our Online Returns Support Centre to be guided through our full policy and to get a printable personalised return label:
www.amazon.co.uk/returns-support
I hope this helps. We look forward to seeing you again soon.
Did I solve your problem?
If yes, please click here:
http://www.amazon.co.uk/gp/help/survey?p=A1WXS5GPB7CDIX&k=hy
If no please click here
http://www.amazon.co.uk/gp/help/survey?p=A1WXS5GPB7CDIX&k=hn
To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.co.uk/help
Warmest regards,
Ganesh B
Amazon.co.uk
Your feedback is helping us build Earth's Most Customer-Centric Company.
[ 本帖最后由 sunjoy 于 2012-2-23 18:48 编辑 ] |
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